Imagine this: your landlord steals 346 euros from you every month
Sara's (41) landlord was charging significantly more rent than the law allows. In her view, this behaviour is almost criminal: "If you look at it that way, my landlord was stealing 346 euros from me every month - and I didn't even notice!"
How were we able to help you?
You helped me lower my unlawfully high rent.
What was your problem and how did you find out about us?
My rent had always seemed quite high to me, but I didn't know what I could do about it. Then I saw a CONNY ad on Facebook, just clicked on it and tried out the calculator. It turned out that my rent was more than 200 euros above what I should actually be paying. After that I spent quite a while deciding whether or not to enforce my claim.
What concerns did you have before instructing us? Were you afraid of confronting your landlord, for example? What helped you overcome your concerns, and what became of your fears?
I had several concerns. My biggest worry was how my landlord would react. Who knows how a large company responds to something like this. They surely have good lawyers, too. On top of that, I hadn't heard of CONNY before, so I wasn't sure whether you were legitimate. I did a bit of research and read through reviews and customer stories. They often said that it takes quite a long time, but many of your customers also reported that their rent was successfully reduced. To be on the safe side, I then called and had the process explained to me. I was also told that it is simply my right to pay a reasonable rent. With the rent he had been charging, my landlord was simply breaking the law. If you look at it that way, my landlord was stealing 346 euros from me every month - and I didn't even notice! That thought convinced me to instruct CONNY.
What was the process like for you, and how much rent were you able to save?
I instructed CONNY, and then for a few weeks not much happened at first. I was told that my claim had been submitted to the landlord, but that he was barely responding. At some point CONNY announced that it would file a lawsuit. Suddenly my landlord reacted, and we were able to agree on a rent reduction of 237.91 euros. That was after about 6 months. During that time I didn't really have to do anything except sign a few documents.
What is your conclusion from your experience with us? What would you like to say to others in a similar situation?
I can only advise everyone to check their rent and, if it's too high, to get it reduced. Just imagine your landlord stealing a pile of money from you every month without you noticing. Nobody should put up with that. And if there's a way to do something about it, you should make use of it.