"One phone call convinced me"
Like many other tenants, Richard had some reservations before invoking the rent brake (Mietpreisbremse). So he simply called CONNY and asked for advice. That conversation convinced him, and he decided to reduce his rent. And it paid off! Richard tells us here what his concerns were and how much rent he is now saving.
How were we able to help you?
By reducing my rent under the rent control rules (Mietpreisbremse).
What was your problem, and how did you become aware of us?
My problem was an excessive monthly rent and an inflated deposit. When I raised this with my property management company at the viewing, I didn't know how to deal with their reaction. I became aware of CONNY's service through billboards, radio and online research.
What were your concerns before you engaged us? Were you afraid of confronting your landlord, for example? What helped you overcome your concerns, and what became of your fears?
How will my property management company react? Am I exposing myself to any risk? Could I be given notice or could my rent be raised because of this? How much will it really cost me? Is this a reputable platform if I have "my case" calculated on the website? Will I gain anything from it in the long run?
A phone call with CONNY allowed me to see for myself. A friendly adviser on the phone shared her own success story. She also described the general situation regarding excessive rents in Berlin and how many people use the service. That's how I warmed to the idea of at least giving it a try. It helped me to get a verbal "step-by-step" overview from the adviser and to see how she addressed my questions. That took away my biggest concerns.
How did the process go for you, and how much rent were you able to save?
The process took a little longer, from the end of March to the beginning of July. The communication was somewhat opaque for me. That is, it wasn't clear to me what my property management company and CONNY were agreeing on. On top of that, misunderstandings arose when my property management company contacted me by phone about the case. To be on the safe side, I called CONNY's service team, who looked after me conscientiously and told me what to do. That was a good decision. In the end, a compromise was reached. Since then, I've been saving €80 on my monthly rent and have received part of my deposit back.
What is your conclusion from your experience with us? What would you like to pass on to others in a similar situation?
Looking back, the effort was definitely worth it. Even though it wasn't an easy case, a satisfactory solution was found in the end. The team at conny.legal gave it their all, and I'm still grateful for that today. That's why I've already recommended this service to others. It's worth a try! If you have any concerns, you can get advice on everything. Just imagine how it feels to have won your case!