"A phone call convinced me"
Like many tenants, Richard had doubts before invoking the rent control (Mietpreisbremse). So he simply called CONNY and asked for advice. That conversation convinced him, and he decided to have his rent reduced. It paid off. Here Richard explains what his doubts were and how much rent he now saves.
How could we help you?
With a rent reduction under the rent control.
What was your problem, and how did you find out about us?
My problem was a monthly rent that was too high and an excessive deposit. When I raised this with the property management at the viewing, I didn't know how to deal with their reaction. I came across CONNY's service through billboards, radio and online research.
What were your concerns before you instructed us? Were you afraid of confronting your landlord, for example? What got you past your concerns, and what became of your fears?
How will my property management react? Is there a risk for me? Can I be given notice or have my rent raised for doing this? What will it really cost me? Is it a reputable platform if I have "my case" calculated on the website? Do I gain anything in the long run?
A phone call with CONNY let me see for myself. A friendly adviser on the phone told me about her own success story. She also described the general situation with excessive rents in Berlin and how many people use the service. That's how I warmed to the idea of at least giving it a try. It helped me that the adviser talked me through the process step by step and answered my questions. That took away my biggest concerns.
How did the process go for you, and how much rent were you able to save?
The process took a bit longer, from the end of March to the beginning of July. The communication was somewhat opaque for me: it wasn't clear to me what my property management and CONNY were agreeing on. On top of that, misunderstandings arose when my property management called me about the case. To be on the safe side, I called CONNY, who looked after me conscientiously and told me what to do. That was a good decision. In the end there was a compromise. Since then I've been saving €80 a month on rent, and I got part of the deposit back.
What is your conclusion from your experience with us? What would you like to pass on to others in a similar situation?
Looking back, the effort was definitely worth it. Even though it wasn't an easy case, a satisfactory solution was found in the end. The conny.legal team gave it their all, and I'm still grateful for that today. That's why I've already recommended the service to others. It's worth a try. If you have doubts, you can get advice on everything. Imagine the feeling of having won your case.