Our pricing in tenancy law

For CONNY offers applies: You only pay in case of success!*

*Except for our legal protection products, which are paid by annual fee.

Usually, our commission can be directly offset against your repayment to the other party, so you do not have to make a direct payment to us if the payment is handled by the other party through us.

If there are no fixed fees, the commission due is calculated on the basis of the savings achieved for you. Thus, the amount of our commission is usually significantly lower than the costs that would have been incurred for a lawyer and court fees.

How much does CONNY's tenancy law service cost if succesful?

The commission amounts to the savings for 6 months plus VAT if we are able to settle the case without going to court. If we need to file a lawsuit which is successful, the commission amounts to the savings for 8 months plus VAT. The commission additionally includes any potential retrospective savings, including VAT, that can be achieved for the time before the first complaint sent by CONNY.

Usually you do not pay directly to CONNY, because CONNY offsets the commission against the repayment claim you have against your landlord, if the payment processing with your landlord is handled by us. If your landlord transfers your refund directly to you, you will receive an invoice from us to pay our commission.

Should we not be successful for you, you will not be charged any costs. All possible costs (lawyer's fees and court costs) will be paid by us.

The tenant protection of CONNY protects you optimally against your landlord in case of emergency - from only 4 Euro per month.

Why this investment is worthwhile and which tariffs apply, you can find out here.

If false information are given, on the basis of which CONNY and our contract lawyers build the court case, all legal costs (the costs of CONNY contract lawyers as well as the costs of the other party) are to be paid by you.

We therefore explicitly advise you to be careful when providing your information. If you are unsure about answering some questions, you can contact CONNY customer service via chat or telephone at any time.

What payment options are available?

In case of success, CONNY will offset the accrued commission against the repayment claim you have against your landlord. Only in exceptional cases a bank transfer or alternatively payment by credit card is necessary.

Customers of our tenant protection tariffs can use the SEPA direct debit procedure or pay by bank transfer.