IT Administrator (m/w/d)

With us, you can work on one of the biggest challenges of our legal system: the enforcement of individual rights. We want everyone to know their rights and have an easy and affordable way to use them. To this end, we have built Europe's leading Justice-as-a-Service platform: www.conny.de. We enforce consumer's rights, for most services, without any financial risks and costs for our customers. We charge a fee only if we win their case.

We are a cross-functional group of engineers and designers from diverse nationalities, beliefs, genders and backgrounds. We care about our culture and working in a healthy work environment.

Join our team as an IT Administrator and play a pivotal role in managing our IT resources efficiently. You will procure, maintain, and administer computers and office equipment. As the administrator for various corporate software systems, you’ll have a central role in the day-to-day operations. You’ll deploy security tools and policies to safeguard company information. You’ll also support our colleagues by resolving IT problems, assisting with onboarding, and guiding policies and systems.

We’re looking for someone who can independently manage IT tasks while ensuring our team’s productivity and satisfaction.

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• Procuring, maintaining, and administering computers and office equipment.
• Administering corporate software systems.
• Deploying and enforcing security policies and procedures.
• Providing IT support and resolving problems for colleagues.
• Assisting with onboarding of new colleagues.
• Suggesting and implementing improvements in procedures and equipment.
• Maintaining knowledge of IT support, help desk procedures, products, and services.
• Managing an issues tracking system and reporting on issue resolution SLAs.

• Relevant degree or experience in IT administration
• Basic networking knowledge
• Experience with Google Workspace administration
• Good communication skills, both oral and written in English and German
• Knowledge of help desk software and remote control tools
• Good knowledge of Apple MacOS and Windows administration Excellent troubleshooting skills
• Ability to work independently